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How do I print a returns label?

Follow these steps to create a return

  1. Click the ReBound link to create a returns label.
  2. Add your order details (you'll find this on your original order confirmation)
  3. Add the details of the item you're returning, making sure you add a new line for each item.
  4. Click Next
  5. Select your nearest drop off location.
  6. Download and print the returns form to add to your item(s), and attach the returns label to the outside of the parcel.
  7. Drop the parcel off at your chosen location, and leave the rest to us.

Be sure to keep your proof of postage in case we need to review it at a later date.

A return fee of £2 will apply per order, and the return charge will be deducted from the amount refunded to you. Please see our Returns Policy for more info.

Can't print your paperwork straight away?
Don't worry, we'll also email you a copy of your return confirmation to print later. If you don't have access to a printer, you'll need to ask a friend or family member for help, or pop along to your local library to print this.

Returning items from different ASOS Sample Sale orders?

If you need to send back items from different orders, you'll need to register each return online separately. This helps us know which items we'll be receiving and helps us refund you quickly. Each returns label is unique, so make sure you attach the correct label to the parcel. 



Updated on 21 Jul 2023