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My refund amount is incorrect?

We're really sorry if we've made a mistake with your refund and are happy to look into this for you!

Before getting in touch, please bare in mind that all returns are subject to a returns charge of £2, and delivery fees are non-refundable, unless you've cancelled your full order under the Consumer Contracts Regulations (2013) , we've confirmed the items are faulty, or you've recieved the wrong item. 

If you need to get in touch we'll try and sort it out for you as soon as possible. Please make sure that you include your order number and any item details relating to the refund when you contact us.

 

Updated on 22 Jun 2023