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Help with a refund
3
How long does it take to get a refund?
My refund amount is incorrect?
Can I still get a refund if my card is no longer in use?
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Making a return
8
How do I return items?
How do I print a returns label?
Can I combine returns from different Sample Sale orders?
Can I return sample sale items with my ASOS.com returns?
What is your Returns Policy?
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Received my order
4
I've received an incorrect item, what do I do?
If my item is faulty or damaged, what do I do?
What do I do if something was missing from my order?
Something went wrong, how do I make a complaint?
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Waiting for an order
7
How long will it take to get my order?
Why was my parcel returned to you?
How can I change, amend or cancel my order?
What do I do if I'm not going to be home when my order is being delivered?
Can I change the address my order is being sent to?
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Help with shopping
19
How long will it take to get my order?
What payment methods can I use?
Do you offer free shipping?
Can I use ASOS Premier on Sample Sale orders?
Can I use Student discount?
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Trending Articles
5
How do I return items?
How do I print a returns label?
Can I return sample sale items with my ASOS.com returns?
Is ASOS Sample Sale part of ASOS.com?
How much does it cost to return an item?
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